Privacy Policy

Last Updated: September 8, 2026

Welcome to the Merry and Bright Christmas Lights website and services. Merry and Bright Christmas Lights is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our holiday lighting services. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

We may collect personal information that can identify you, such as your name, email address, phone number, home or business address, and details about your property, as well as other information that does not identify you. When you access our website or use our services, you may provide us with personal information voluntarily, such as when you:

  • Request a quote, estimate, or consultation
  • Use our contact forms or request information
  • Schedule an installation, service visit, or takedown
  • Subscribe to our newsletter or seasonal promotions
  • Leave a review, participate in a survey, or provide feedback
  • Communicate with us by phone, text message, or email

Additionally, we automatically collect certain information when you visit, use, or navigate our website. This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information.

2. Use of Your Information

Having accurate information about you allows us to provide you with reliable holiday lighting services and a smooth customer experience. Specifically, we may use information collected about you to:

  • Provide quotes and deliver our Christmas light design, installation, maintenance, and takedown services
  • Create and manage your customer account and service history
  • Process service agreements, payments, and other business transactions
  • Communicate with you regarding your quote, scheduling, appointments, or account
  • Send appointment reminders, service updates, and seasonal notices
  • Deliver marketing communications, newsletters, and promotional offers
  • Customize and personalize your experience with our services
  • Monitor and analyze usage patterns to improve our website and services
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations and assist law enforcement when required
  • Prevent fraudulent activity and protect against security threats
  • Conduct market research and gather feedback to improve our services
  • Notify you of updates to our services or this policy
  • Perform other legitimate business activities related to our services

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our customers or the public.

Service Providers and Partners:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, scheduling and customer management software, data analysis, email and text message delivery, website hosting, customer service, and marketing assistance.

Advertising and Analytics Partners:

We may share limited information with advertising platforms and analytics providers to measure the performance of our website and marketing campaigns.

Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent:

We may share your information with your explicit consent or at your direction.

4. Text Messaging (SMS) Communications

If you provide your mobile phone number and opt in, we may send you text messages related to your quote, appointment reminders, service updates, and occasional promotions. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Mobile phone numbers and SMS opt-in information will not be shared with third parties or affiliates for their marketing purposes.

5. Tracking Technologies

Cookies and Similar Technologies:

We use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize your experience and improve our services. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Deliver personalized content and advertisements
  • Improve our website functionality and performance

By accessing this website, you consent to the collection and use of your information by these technologies. You can control cookie settings through your browser preferences.

6. Security of Your Information

We implement appropriate administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Team training on data protection practices

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information
  • The right to restrict or object to certain processing of your information
  • The right to data portability
  • The right to withdraw consent where processing is based on consent
  • The right to opt out of marketing emails and text messages at any time

To exercise these rights or if you have questions about your personal information, please contact us using the information provided below.

9. Policy for Minors

We do not knowingly collect personal information from individuals under the age of 16. If you become aware of any data we have collected from someone under age 16, please contact us using the contact information provided below, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Merry and Bright Christmas Lights

Phone: 513-899-8199

Email: [email protected]